All Systems Operational
Admin Web App ? Operational
Agent Web App ? Operational
Mobile Community App Operational
Website widget Operational
API ? Operational
Conversation message delivery Operational
Website chat service Operational
Social chat service ? Operational
Website video service Operational
Website call service Operational
Bot service (beta) Operational
Inner components Operational
Mirroring ? Operational
Reporting ? Operational
Community livefeed Operational
Call Recording Operational
API Twilio Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 27, 2019

No incidents reported today.

Mar 26, 2019

No incidents reported.

Mar 25, 2019
Resolved - The situation was back to normal yesterday, short after this incident's declaration.

After investigation we have identified that very limited impact was actually expected on the usage of iAdvize.
Thank you.
Mar 25, 09:41 CET
Investigating - Our technical team is investigating on slowdowns on our platform. It may impact your access to the administration or discussion panel, and the messages exchange.
Mar 24, 16:44 CET
Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019
Resolved - Our technical team has identified the cause of the problem and performed an intervention. The situation is now back to normal, thank you for your patience.
Mar 18, 10:50 CET
Investigating - We are experiencing an incident impacting social channels and SMS. When clicking on a conversation from these channels, the conversation window does not open.

We are working to restore the service and will update you as we learn more.
Mar 18, 10:15 CET
Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.