After monitoring the activity of our platform since our last intervention, we didn't notice any new perturbations. The situation is back to normal.
Thanks a lot for your patience.
Aug 14, 10:19 CEST
The situation is now back to normal, our technical team continues the monitoring of our infrastructure.
Aug 14, 01:02 CEST
A patch has been deployed, we are now monitoring the results.
Aug 14, 00:46 CEST
We still have issue with the conversation panel.
A 404 message is displayed instead of the the proper display.
We're on it.
Aug 13, 23:57 CEST
The situation is now back to normal since 10PM, our technical team continues the monitoring of our infrastructure.
Aug 13, 23:42 CEST
Our technical team is investigating on slowdowns on our platform between 8:04PM to 9:41PM. Access to the administration or discussion panel, the messages exchange and reports were impacted (data not updated, error 404,...).
Our technical team has proceed to an emergency reboot in order to restore the platform acces.
Aug 13, 21:45 CEST