All Systems Operational
Administration ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Engagement settings ? Operational
Distribution settings ? Operational
Channel settings ? Operational
Users management ? Operational
Statistics ? Operational
90 days ago
100.0 % uptime
Today
Sending email ? Operational
Conversation Panel ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Conversation views ? Operational
90 days ago
100.0 % uptime
Today
Message exchange ? Operational
90 days ago
100.0 % uptime
Today
Conversation closure ? Operational
90 days ago
100.0 % uptime
Today
Conversation transfert ? Operational
90 days ago
100.0 % uptime
Today
Mirroring / Cobrowsing ? Operational
Canned answer ? Operational
Onsite Channels ? Operational
90 days ago
100.0 % uptime
Today
Chat ? Operational
90 days ago
100.0 % uptime
Today
Call ? Operational
90 days ago
100.0 % uptime
Today
Video ? Operational
90 days ago
100.0 % uptime
Today
Third Party Channels ? Operational
90 days ago
99.81 % uptime
Today
Twitter ? Operational
90 days ago
99.97 % uptime
Today
Facebook ? Operational
90 days ago
99.97 % uptime
Today
Facebook Messenger ? Operational
90 days ago
99.97 % uptime
Today
WhatsApp ? Operational
90 days ago
99.98 % uptime
Today
SMS ? Operational
90 days ago
98.99 % uptime
Today
Mobile SDK ? Operational
90 days ago
99.97 % uptime
Today
Visitor’s Interface ? Operational
90 days ago
100.0 % uptime
Today
Engagement Notification ? Operational
90 days ago
100.0 % uptime
Today
iAdvize Messenger ? Operational
90 days ago
100.0 % uptime
Today
Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Bot ? Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Rest API ? Operational
90 days ago
100.0 % uptime
Today
GraphQL API ? Operational
90 days ago
100.0 % uptime
Today
Webhook ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
*WHAT & WHY*
Our technical team will be performing a major update of our hosting infrastructure in order to ensure better performance and security of the iAdvize platform.
This will occur on Tuesday, August 10th, 5:00 AM - 8:00 AM UTC+2 (Paris Time).

*IMPACTS*
We expect to cut traffic on our production servers for at most 60 minutes but you may notice the following effects during the whole intervention :
- All contact elements (contact buttons, invitations or engagement messages) will not be displayed on your websites
- iAdvize based BOTs and Third-party BOTs will not be displayed to visitors
- Social channels listening by iAdvize (Facebook, Messenger, Twitter, SMS, Whatsapp) won't be functional
- The connection to the conversation panel or mobile Apps won't be functional for Agents
- The iAdvize administration for Managers/Administrators won't be functional.
- iAdvize REST API, GraphQL API and webhooks won't be functional.
- No modifications on platform features are expected.

*MAINTENANCE PERIOD*
- UTC+2 (Paris, France): August 10, 5:00 AM - 8:00 AM
- US/Pacific: August 9, 8:00 PM - 11:00 PM
- US/Eastern: August 9, 11:00 PM - 2:00 AM
- Asia/China: August 10, 11:00 AM - 2:00 PM
Posted on Jul 27, 17:04 CEST
Past Incidents
Aug 3, 2021

No incidents reported today.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.