Update - We are still waiting for Twitter investigations and feedback.

Thanks for your patience.
Jan 22, 17:34 CET
Investigating - We are currently experiencing an incident impacting social channel (Twitter).

Incoming conversations may not appear in the picking list since 2.50pm.

The Twitter data team is investigating a possible system irregularity.

We will update you as we learn more from Twitter.

Thanks for your understanding.
Jan 22, 16:54 CET
Admin Web App   ? Operational
Agent Web App   ? Operational
Mobile Community App   Operational
Website widget   Operational
API   ? Operational
Conversation message delivery Degraded Performance
Website chat service   Operational
Social chat service   ? Degraded Performance
Website video service   Operational
Website call service   Operational
Bot service (beta)   Operational
Inner components Operational
Mirroring   ? Operational
Reporting   ? Operational
Community livefeed   Operational
Call Recording   Operational
API Twilio   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2019

No incidents reported today.

Jan 21, 2019

No incidents reported.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.