All Systems Operational
Administration ? Operational
90 days ago
99.99 % uptime
Today
Login ? Operational
90 days ago
99.99 % uptime
Today
Engagement settings ? Operational
Distribution settings ? Operational
Channel settings ? Operational
Users management ? Operational
Statistics ? Operational
90 days ago
100.0 % uptime
Today
Sending email ? Operational
Conversation Panel ? Operational
90 days ago
99.99 % uptime
Today
Login ? Operational
90 days ago
99.99 % uptime
Today
Conversation views ? Operational
90 days ago
100.0 % uptime
Today
Message exchange ? Operational
90 days ago
100.0 % uptime
Today
Conversation closure ? Operational
90 days ago
100.0 % uptime
Today
Conversation transfert ? Operational
90 days ago
100.0 % uptime
Today
Mirroring / Cobrowsing ? Operational
Canned answer ? Operational
Onsite Channels ? Operational
90 days ago
100.0 % uptime
Today
Chat ? Operational
90 days ago
100.0 % uptime
Today
Call ? Operational
90 days ago
100.0 % uptime
Today
Video ? Operational
90 days ago
100.0 % uptime
Today
Third Party Channels ? Operational
90 days ago
99.99 % uptime
Today
Twitter ? Operational
90 days ago
99.95 % uptime
Today
Facebook ? Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger ? Operational
90 days ago
100.0 % uptime
Today
WhatsApp ? Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Mobile SDK ? Operational
90 days ago
100.0 % uptime
Today
Visitor’s Interface ? Operational
90 days ago
100.0 % uptime
Today
Engagement Notification ? Operational
90 days ago
100.0 % uptime
Today
iAdvize Messenger ? Operational
90 days ago
100.0 % uptime
Today
Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Bot ? Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Rest API ? Operational
90 days ago
100.0 % uptime
Today
GraphQL API ? Operational
90 days ago
100.0 % uptime
Today
Webhook ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 24, 2022

No incidents reported today.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022
Resolved - We confirm the incident has been resolved.
The access to the administration and the conversation panel is functional.

May 11, 18:06 CEST
Monitoring - Access to the administration and the conversation panel has been restored. We are currently monitoring the activity.
May 11, 14:45 CEST
Investigating - We are currently experiencing a problem with access to the platform. The technical team is mobilized to solve this problem as soon as possible.

Thank you for your patience.

May 11, 14:40 CEST
May 10, 2022

No incidents reported.