The scheduled maintenance has been completed.
Sep 20, 14:16 CEST
We are currently migrating the database to improve performance in processing messages from social channels.
This migration is still ongoing. We estimate a return to normal for 2pm CEST
Sep 20, 13:18 CEST
Maintenance takes longer than expected.
We cannot estimate the exact end time. We do our best to restore the service as soon as possible.
Sep 20, 12:48 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 12:30 CEST
We detect slow loading of social messages (Twitter, Facebook, Messenger) in the picking list.
Sometimes it may be necessary to reload the conversation panel several times for the messages to appear.
A corrective maintenance is scheduled today at 12:30pm CEST. For 5 to 10 minutes, it will no longer be possible to access or reply to social messages.
Thank you in advance for your understanding.
Sep 20, 11:58 CEST