All Systems Operational
Admin Web App   ? Operational
Agent Web App   ? Operational
Mobile Community App   Operational
Website widget   Operational
API   ? Operational
Conversation message delivery Operational
Website chat service   Operational
Social chat service   ? Operational
Website video service   Operational
Website call service   Operational
Bot service (beta)   Operational
Inner components Operational
Mirroring   ? Operational
Reporting   ? Operational
Community livefeed   Operational
Call Recording   Operational
API Twilio   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Tuesday, November 6th, we will update the name of the subdomain used to load Websocket on the iAdvize conversation panel.
Websocket is the communications protocol used to exchange messages between agents and visitors.
Make sure to whitelist the websocket protocol "wss://"
If you have network filtering on the workstations of your agents, you must verify that "wss://*.iadvize.com" is whitelisted.

There will be no impact on the platform.
No interruption of service is expected during this maintenance.
Posted on Sep 28, 17:15 CEST
Past Incidents
Oct 24, 2018

No incidents reported today.

Oct 23, 2018

No incidents reported.

Oct 22, 2018

No incidents reported.

Oct 21, 2018

No incidents reported.

Oct 20, 2018

No incidents reported.

Oct 19, 2018

No incidents reported.

Oct 18, 2018

No incidents reported.

Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.