P2 - Disturbance of message exchanges
Incident Report for iAdvize (SD)
Resolved
This incident has been resolved.
Posted Jun 05, 2023 - 14:46 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 05, 2023 - 12:26 CEST
Identified
The issue has been identified and a fix is being implemented
Posted Jun 05, 2023 - 12:20 CEST
Update
We are continuing to investigate this issue.
Posted Jun 05, 2023 - 12:13 CEST
Investigating
You may notice some disturbances on message exchanges: from time to time, messages sent by agents are not received by visitors.

We are currently investigating the issue.
Posted Jun 05, 2023 - 12:00 CEST
This incident affected: Visitor’s Interface (iAdvize Messenger).
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